Here are a few notes from a recent cross-country flight. I'm not sure what I was reading at the time … Read more about The Religion of Analytics
IT Dept Deathmatch: Obama’s Project Narwhal vs. Romney’s Orca
Since the election, my former co-worker Sean Gallagher has been doing a great series on the … Read more about IT Dept Deathmatch: Obama’s Project Narwhal vs. Romney’s Orca
Delivering ‘Likeable’ Content NPR-Style
In the past two years, many large media properties have begun focusing on delivering "sharable" … Read more about Delivering ‘Likeable’ Content NPR-Style
Krugman on Politicians’ Three Kinds of Wrong: Disagreements, Mistakes and Lies
Trying to parse political rhetoric is always a challenge, but the Nobel Prize-winning economist and … Read more about Krugman on Politicians’ Three Kinds of Wrong: Disagreements, Mistakes and Lies
Steve Jobs And the Power of “No”
Steve Jobs once said that he was as proud of the products that he didn't launch as the ones that he … Read more about Steve Jobs And the Power of “No”
Why Your Site Fails To Attract The Audience It Deserves
This may be my favorite cartoon ever. The marvelous webcomic XKCD explains in one simple diagram … Read more about Why Your Site Fails To Attract The Audience It Deserves
The Totem of Chat
The totem of chat: The lowest, that would be Facebook, followed by Gchat, then texting, then email, … Read more about The Totem of Chat
Email for Power Users
A wise project manager once gave me a short course on using email that I've been passing along to my … Read more about Email for Power Users
Listening to Users: “Go Away Pig, What Do You Know About Bacon?”
In an essay entitled "The Age of Criticism," Randall Jarrell said that most critics' attitudes … Read more about Listening to Users: “Go Away Pig, What Do You Know About Bacon?”
Google Launches Content Experiments Tools for Publishers
Constant experimentation and improvement is the heart of any digital strategy -- especially for … Read more about Google Launches Content Experiments Tools for Publishers