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“We believed that if you understood the Internet, your business wouldn’t be destroyed. We were wrong.”

We believed…that if you didn’t understand the Internet your business would be destroyed. And we were right.We also believed — and we didn’t even think of it as a separate belief —  if you did understand the Internet, your business wouldn’t be destroyed. And we were wrong about that. — Clay Shirky (Columbia University, November

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Martin Belam on Media Business Models: Try to Make Money And Your Audience Turns on You

Recently the Associated Press faced a firestorm of criticism for launching advertising in its Twitter feed. Martin Belam, formerly UX lead for the Guardian, weighed in on the difficulties of developing  a business model for media. Try and charge for content and everybody will tell you that a universal paywall can never work. Erect a

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“It shouldn’t take extraordinary people to do ordinary things.”

Back in the stone age I worked for Ed Zander, who once said, “It shouldn’t take extraordinary people to do ordinary things.” Ed (who went on to become CEO of Motorola) meant that a department’s regular operations shouldn’t require herculean efforts. Everyday activities like bringing on a new employee, going to a conference, or pushing

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